Privacy Policy

When you visit our website or place an order, we may collect information such as your name, shipping address, email address, phone number, and payment details necessary to process your order. We also automatically collect certain technical information, including your IP address, browser type, and device information.

We use the information we collect to process and fulfill orders, communicate with you about your purchase, provide customer support, improve our website and products, and send promotional offers where you have opted in to receive them.

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect certain site functionality.

We may share your information with trusted service providers who assist us with order fulfillment, payment processing, and shipping, solely for the purpose of completing your transaction. These providers are contractually obligated to protect your information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us using the information below.

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

We implement reasonable administrative, technical, and physical safeguards, including SSL encryption at checkout, designed to protect your personal information from unauthorized access, loss, or misuse.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@velasleep.com.